Customer Service Representative for the Benelux market

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Locatie : Almere
Publicatiedatum :
Type aanwerving : Tijdelijk

Omschrijving :

We are currently looking for an internationally orientated French speaking CSR for our client, based in Almere.

They are looking for someone on a short notice, so it is required that you are available within 2 weeks. It is a temporary to permanent position.

The purpose of the Customer Service Representative is to maximize customer satisfaction and turnover by meeting customer needs with regards to Order Management & Contract Fulfilment.

Primary tasks

  • Process customer orders into the business systems, in accordance with business rules
  • Act as a main point of contact for customers for all customer related queries, including problem solving
  • Work with customers & logistics to ensure the customer's delivery requirements can be met whilst maintaining an efficient and effective supply chain
  • Monitor order patterns, anticipating demand and pro-actively inform customers about contract balances and related information
  • Understand the customer requirements, needs and expectations and relays newly obtained information back to the internal organization as appropriate
  • Process complaints within the relevant system and ensure resolution towards the customer within the given business rules
  • Contribute to an efficient payment process by ensuring accurate and timely invoicing


  • 1 + years relevant working experience
  • Some knowledge of supply chain/logistics processes
  • Fluent in English/French/Dutch is a must

This is a fulltime position, which requires an availability of 40 hours per week


Are you the French speaking Customer Service Representative we are looking for? Please send your CV to: [email protected]! For more information please contact an Officeteam Consultant in Amsterdam.



Queens Towers
Delflandlaan 1
1062 EA Amsterdam
Telefoon : +31 20 470 90 11

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