Privacy Notice

Robert Half Nederland B.V. and Robert Half International B.V.

This Privacy Notice ("Notice") describes how Robert Half Nederland B.V. and Robert Half International B.V. (hereinafter jointly referred to as “we”, “us”, “our” or “Robert Half”) may use, process, store and disclose Personal Data that we may collect about individuals, including if you register with us via our Candidate Registration process, through this website and from other sources, such as when you apply for a job through job sites. The types of data we collect are described in the section below "Your Personal Data and how we collect it".

We act as a joint-controllers and we are responsible for the Personal Data we process. This Notice informs you how we protect your Personal Data and informs you about your privacy rights.

It is important that you read this Notice together with any other Privacy Notice we may provide such as the Notice contained in our Candidate Registration form and on specific occasions when we are collecting or processing your Personal Data so that you are fully aware of how and why we are using your Personal Data. This Privacy Notice supplements other Notices you may receive from us and is not intended to override them.

This website is not intended for children and we do not knowingly collect data relating to children.

Table of contents

Contact Details

If you have any questions about how we use your Personal Data, contact us at: [email protected]. 

Your Personal Data and how we collect it

We collect different types of personal data depending on our relationship with you and you may be in one or more of these categories:

  • candidates registered with us searching for temporary work as an agency worker or seeking permanent or fixed term contract employment;
  • job applicants applying for employed roles working for Robert Half e.g. as recruitment consultant or in a corporate role;
  • internal employees carrying out work and operational activities connected to the performance of our business operations;
  • business contacts at clients, hiring organisations and suppliers of goods and services.
  • Etc.

Using this Website

When you use or register with this website, we may ask for certain Personal Data including your name and contact Data (email, home address and phone number). Depending on the nature of your enquiry or activities on our website, we may also ask for your job search criteria and preferences, employment experience, salary, and other background information together with any login ID and password created by you. You can request us to send you Job alerts through the website by completing your job search criteria and preferences. You can stop receiving these job alerts at any time by clicking on the unsubscribe link contained in the job alert email.

Registering as a Candidate for work finding services

We will collect your Personal Data directly from you during in person interviews, video and online meetings and from other sources including when you apply for a job through job sites, directly through our website, from Social Media sites such as LinkedIn, Facebook and Twitter or when you provide us with your details during a job fair, promotional, networking or training event. When you ask us to provide you with work finding services we will ask you to register as a Candidate. During our Candidate Registration process we will collect your Personal Data directly from you, your CV, from employment and/or educational referees and via online tests or (online) assessments you may perform at our request. We may disclose your Personal Data to our Clients in UK, Europe and outside the EEA for relevant job vacancies. Our Clients may request additional Personal Data about you in relation to their job vacancies and requirements. Your Personal Data will be securely stored in our online candidate database.

The categories of Personal Data we may collect include:

  • your Identity (your full name, previous names, evidence of change of name); gender, date of birth and marital status);
  • evidence of your right to work which may include a photograph, nationality, place of birth, driving licence, etc (in accordance with legal requirements);
  • contact details including your email, home address and phone numbers so that we can contact you by email and text message;
  • bank account and social security details (so we can make payments to you and account for);
  • Payroll information such as: your national registry number, your address, your seniority, your marital status, your bank account number, your family composition, your date of birth, your phone number, your email address
  • your job search criteria, preferences and expectations;
  • your qualifications, skills, experience and training;
  • current remuneration and other benefits;
  • educational history;
  • employment history;
  • details of employment and/or educational referees;
  • The name of an emergency contact person;
  • details of disabilities (where provided by you and if it is relevant);
  • references;
  • other information contained in your CV or that you choose to provide to us;
  • technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We may also receive technical data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details;
  • profile data including your username and password, your interests, preferences, feedback and customer survey responses;
  • usage data including information about how you use our website and services;
  • marketing and communications data including your marketing and communication preferences.

To provide you with work finding services our recruitment consultants will send you job alert emails matching your job search criteria and preferences. From time to time you may also receive job alerts which our consultants consider you may find interesting. You can stop receiving these job alerts at any time by clicking on the unsubscribe link contained in the job alert email.

We want to ensure we keep your personal data accurate and up to date and we may ask you to complete and sign our candidate registration form and/or provide us with an updated CV on regular basis to help us to do this. The basis we process your personal data for these purposes is your consent and to fulfill a contract. When we collect personal data from you directly, we will provide a link to this privacy notice at the time we collect the data. When we obtain personal data indirectly, we will provide a link to this privacy notice when we first contact you, first pass the data to a third party or within a month, whichever is the later.

Applicants for Employed Roles

If you are applying for a role as our employee, we will collect Personal Data from you via your CV, during in person interviews, video and online meetings referees, professional and educational organisations, (online) assessments and other sources. We will process your Personal Data for the purposes of administering the application, managing the internal hiring process and assessing your suitability. We will store your Personal Data securely in our confidential online HR database. Your Personal Information cannot be viewed or accessed by anyone except for members of HR and Talent Acquisition in the UK, Europe and the US and other staff if they are connected to the hiring process, such as interviewing, assessing your suitability for the role you have applied for and communicating with you. We do not share our HR database with any group companies and we will take steps to ensure that your Personal Data is adequately protected, secure and kept confidential. If we engage a third party to provide pre-employment screening services or testing, we will inform you and ask for your consent and ensure that access is limited to the Personal Data that is compatible with those services and the service provider is contractually obliged to comply with applicable data privacy laws, confidentiality and provide adequate safeguards to keep your Personal Data secure until it is deleted or anonymised(so that you can no longer be identified).

By applying for employment with us, you consent to us processing your Personal Data for these purposes. You have the right to withdraw your consent at any time. If you withdraw your consent, we will not be able to continue with your application.

If your employment application is unsuccessful, we will retain your Personal Data on our HR database for a period of 6 months for the purposes of evidencing that we have conducted the recruitment process in a fair and transparent way and have not discriminated against applicants on prohibited grounds. At the end of the retention period, your Personal Data will be automatically deleted. We may ask if we can retain your CV data for up to 12 months if we consider that you may be suitable for future roles. We will only do this with your consent and you can withdraw consent at any time.

Special Categories of Personal Data

Information about your health and/or judicial/criminal records will only be processed if this is relevant to your job application (for example to enable us to assess whether these present grounds for not taking your candidate registration or job application further) and in compliance with legally imposed restrictions. This information will be retained for no longer than necessary before being deleted. We will inform you and seek your consent before doing so. If you choose to provide us with special categories of Personal Data (for example, in your CV) and we do not need it, we will disregard that data. Special categories of Personal Data will be processed in accordance with the restrictions imposed by law and will not be retained for longer than necessary before being deleted.

Our Clients and Suppliers

If you are a Client or supplier or a potential client or supplier, of goods and services we will collect and process information about individuals in your organization. We may enter the individual’s name and business email address in to our database as a designated corporate/business point of contact for that organization, together with the individual’s other business contact data. We process personal data about business contacts, for the purposes of providing our services, for invoicing and approving timesheets (when we have supplied agency workers), or as a recipient of the supplier’s goods and services. If the individual business point of contact is also a registered candidate we may be processing additional Personal Information for work finding and other purposes as described in this Privacy Notice. The source of a corporate point of contact may be the individual themselves, or their name and business details may be provided to us by a member of their HR or Procurement department or another hiring manager or existing business contact or a candidate we have placed at the organization. We may also obtain these details from websites, social media and other sources. This processing is necessary for the purposes of our legitimate interests in providing our services, managing our business relationships and/or to fulfil a contract. We may send business to business marketing to corporate points of contact. Individuals can unsubscribe from marketing at any time by clicking the ‘unsubscribe’ link included in our marketing emails or by contacting: [email protected]

 

Website visitors

We collect a limited amount of information about our website users, which we use to help us improve your experience with our website and manage our services.

The following information will be collected:

  • technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We may also receive technical data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details;
  • profile data including your username and password, your interests, preferences, feedback and customer survey responses;
  • usage data including information about how you use our website and services;
  • marketing and communications data including your marketing and communication preferences.

How we use your Personal Data

We use, process, store and disclose your Personal Data and other data we collect including during our Candidate Registration process, to provide you with work finding services including sending you job alerts through this website and by email, temporary assignments, project related work and permanent and fixed term contract placements in finance, accounting, technology, administrative, legal, marketing and other related roles, employment opportunities and career-related information. Robert Half will process your Personal Data in accordance with this declaration as well as with the information made available in other documents provided to you, applicable to the type of work you are seeking.

In the context of our services we can disclose your data to our customers. We limit the Data that we provide to those that are necessary to assess your suitability for the vacancy (e.g. name, education, experience, etc.).

Personal data that you have provided to us is visible to all employees in the Netherlands who are required to reasonably have access to this data for the execution of their role, even if you have sent your information to a particular office.

We will also process your Personal Data for other legitimate business purposes such as producing statistics, analysing how successful our marketing campaigns are, the number of visitors to our website and complying with other contractual, legal and regulatory obligations and duties.

If you provide us with information about 3rd parties, we will assume that the 3rd party in question has given you permission to do so and to Robert Half collecting, processing and transferring their Personal Data to the same extent as yours.

Our success is dependent on efficiently matching candidates to clients’ vacancies. In this context we use artificial intelligence (AI) provided by a third party based in the EU as this assists our recruitment consultants perform the search and match of proposed candidates with client job vacancies more efficiently. As soon as a data subject applies to a job advert or submits their CV, their personal data is processed by the TK AI and matched against clients’ job vacancies. Data subjects whose personal data are not already held in our database will be invited to register – refer to the section “Registering as a Candidate for work finding services”. The benefit of the AI search and match capability is that it supports our recruitment consultants to search more CVs and match personal data against clients’ job vacancies faster, ignoring irrelevant data. Our recruitment consultants are presented with a list of proposed candidates that are potentially suitable for a client’s vacancy but it does not lead to automated decision-making. Our recruitment consultants decide which candidates to shortlist for a specific client’s job, based on their expertise, knowledge of the job market, insight into the client’s business and requirements for the role, candidate discussions and other relevant criteria. Clients’ (through their hiring personnel) decide which candidates to select for interview (if any). Our clients’ hiring personnel (not our AI tool) make the final decision on which candidate to select for their job (if any) and ultimately to proceed to hire/engage/employ the candidate.

If you would like more information about our AI tool and/or if you wish to object to the processing of your personal data by our AI tool contact: [email protected]

If you object to the processing of your personal data by our AI tool our recruitment consultants will continue to provide work finding services using other methods to search for job opportunities for you. The personal data of candidates who are no longer available for work, not actively seeking a job, have recently commenced permanent employment or who object the processing of their personal data by AI, will be deleted by our AI service provider.

Change of Purpose

We will only use your Personal Data for the purposes for which we collected it (e.g. the provision of work finding services if you are a candidate or to consider you for employment if you are a job applicant), unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Transferring your Personal Data outside of Europe

Robert Half is part of an international group of companies operating globally. We may share some of your Personal Data with our group companies, including Protiviti, a consultancy firm, our parent company Robert Half Inc., based in the United States, and other group companies within or outside the European Economic Area (EEA), who may use and process your Personal Data for similar purposes as described in this Privacy Notice. The data protection laws outside Europe may not provide an equivalent level of protection to those inside Europe and in these circumstances, we will take steps to ensure that your Personal Data is adequately protected, secure, kept confidential and that we have a lawful basis for the transfer.

Our group companies have entered into Standard Contractual Clauses approved by the European Commission and UK Information Commissioner as providing personal data with equivalent protection that personal data has when it is processed within UK/EEA. If we transfer your personal to third party recipients (who are not group companies) located outside the UK, EEA or in a location that does not have adequacy status, we will require the recipients to sign the approved standard contract clauses containing appropriate additional safeguards and when required, we will incorporate adequate technical and organisational measures to protect the data from surveillance and monitoring by public authorities in the third country. We impose appropriate contractual security, confidentiality and other obligations on to third parties (including those located in the UK/EEA) based on the business relationship, the nature of the services and the types of personal data processed.

Disclosing your Personal Data to 3rd Parties

To the extent necessary or appropriate Robert Half may disclose your Personal Data to external 3rd Parties (who are not members of the Robert Half group of companies) for legitimate and commercial purposes for the management and conduct of the business, in the following circumstances:

  • to our clients in the context of private employment mediation (temporary employment and/or recruitment).
  • • to companies and individuals we employ to perform business functions and services on our behalf. Examples of service providers include: providing payroll services to enable us to pay our employees and temporary workers who work on client premises; background screening and verification services; providers of data analysis services including the assistance of artificial intelligence for the purpose of efficient search and match of proposed candidates with client job vacancies; providing AI matched job recommendations; data security such as virus scanning; data storage facilities including in the US and the Cloud; hosting our Web servers; managing job posting applications and CVs submitted through job sites; analyzing data and producing statistics and legal, accounting, audit and other professional services.
  • To companies that perform screening for us. Examples of such services include: screening against terrorism and other sanction lists, screening of your background and investigations requested by certain customers. Such screenings take place only to the extent permitted by law.
  • to government agencies including: Police and other law enforcement agencies; regulatory and supervisory authorities; credit reference agencies and 3rd parties performing sanctions and terrorism checks.
  • to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to: (a) comply with the law requiring such disclosure; (b) protect the rights or property of Robert Half or its group companies; (c) prevent a crime, protect national security or for fraud detection or prevention; or (d) protect the personal safety of individuals using our website or members of the public.
  • to 3rd parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, we will let you know.
  • to IT consultants carrying out testing and development work on our IT systems, service providers who we may appoint as data processors and to other service providers who may be based outside the EEA.

Where applicable, we will impose appropriate contractual, security, confidentiality and other obligations on to 3rd party service providers and processors we have appointed, based on the nature of the services they provide to us. We will only permit them to process your Personal Data is retained for the period we instruct, and in accordance with the law and our instructions. We do not allow them to use your Personal Data for their own purposes and when our relationship ends we will ensure your Personal Information is securely returned or destroyed (or anonymized so that you no longer can be identified).

Some of these 3rd parties are also controllers responsible for processing your Personal Data for their purposes, for example, the local tax authority is a controller for tax purposes. We may not be able to impose obligations or restrictions on these controllers in connection with how they process your Personal Data.

The above mentioned third parties may be located both within and outside the EEA. In the latter case, we will take the necessary measures as described above.

Sharing your Personal Data with members of the Robert Half group of companies

Robert Half is part of an international group of companies operating globally. We may share some of your Personal Data with our group companies, such as Protiviti, a consultancy firm,

Robert Half Nederland B.V. and Robert Half International B.V. share a client and candidate database. If you respond to a job posting or if you are already registered with us we may share your data, including your Personal Data, for the purposes described below.

We have entered into an agreement under Article 26 of the GDPR in which we undertake, among other things:

  • jointly determine a number of purposes and means of processing your Personal Data;
  • jointly establish a procedure to provide you with a timely response should you wish to exercise your rights under Article 15 et seq. of the GDPR;
  • jointly adopt this Privacy Notice.

Keeping your Personal Data Secure

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to do so.

We have put in place procedures to deal with any suspected Personal Data breaches and we will notify you and the applicable supervisory authority of a breach where we are legally required to do so.

How long we Retain your Personal Data

Robert Half will retain your Personal Data for as long as necessary to fulfil the purposes that we collected it for. This means we will keep your personal data throughout the period of your relationship with us and whilst we are providing you with work finding services, administering a job application and keeping in contact with clients and hiring organisations and after our relationship ends.

If you no longer wish to receive our services you can request us to delete your Personal Data from our Candidate database. When we have deleted your data, we retain your name and email address on our suppression list until you apply for another job or ask us to provide work finding services (we will check with you before removing your data from our suppression list). Subject to the services we have provided, we may continue to retain some of your personal data for legal, compliance, accounting and tax purposes and other legitimate business purposes.

Where there is no retention period stated in law, we determine the appropriate retention period for Personal Data by considering the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of the data, the purposes for which we process it and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your Personal Data(so that it can no longer be associated with you and we cannot identify you). We do this for research or statistical purposes in which case we may use this anonymised data indefinitely without further notice to you.

You can request more details of the retention periods applicable to your personal data by contacting us at: [email protected]

You have the right to:

Make a Data Subject Access Request to access your Personal Data at any time. This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate Personal Data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.

Request erasure / deletion / removal of your Personal Data. This enables you to ask us to delete or remove your Personal Data where we do not have a valid reason to continue to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Please Note: we may not always be able to comply with your request for erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a 3rd party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to process it.

Data Portability / Request the transfer of your Personal Data to you or to a 3rd party. We will assist you with this transfer to a 3rd party either by transferring your Personal Data for you or by providing you with a copy in a machine-readable format. Please Note: this right only applies to automated information which you initially provided consent for us to use or where we used the Personal Data to perform a contract with you.

The data we can provide is:

Report Title Candidate Information
Personal Details
  • Full name, address, phone number, e-mail (business/personal), nationality, place of birth, birthdate, gender
  • Online presence URLs
  • Emergency contact name and phone
Eligibility Details
  • National ID, tax information.
  • Work visa/passport details
  • Full name, work phone number and company name of job references
Skills Skills and skill test results. Education certifications and qualifications with dates. Renumeration. Industries worked in.
Work History Work history (employer, job title/function, employment dates).
Job/role Placement Job placement/employment (company, job title/function, start date, end date, compensation/pay rates, worksite addresses).

Withdraw consent at any time where we are relying on your consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

We want to ensure we keep your Personal Data accurate and up to date. In addition to your legal rights, you may ask us to make changes or request a copy of your Personal Data informally, by contacting your local Robert Half branch.

Additional information, Response Times and Fees

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights or when you make an informal request). This is a security measure to ensure that Personal Data is not disclosed to any person other than the individual who has the right to receive it. We may also contact you to ask you for further information in relation to your request to help us locate your data and to speed up our response.

We try to respond to all legitimate requests within one month. It may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You will not have to pay a fee to exercise any of these rights. However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We have set out a short description of main ways we will collect, store, process, share and disclose your Personal Data and the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.

We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal information in the following circumstances:

  • to fulfil a contract we are about to enter into or have entered into with you (GDPR Article 6(1)(b));
  • where it is necessary for the purposes of our legitimate interests (GDPR Article 6(1)(f));
  • when it is necessary for compliance with a legal or regulatory obligation (GDPR Article 6(1)(c)); and
  • when you consent (GDPR Article 6(1)(a)).

A legitimate interest is when we have a business or commercial reason to use your information in conducting and managing our business. We will consider and balance any potential impact on you and your legal rights when we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required for compliance with a legal or regulatory obligation or permitted to by law).

 

Purpose/Activity Type of Personal Information Lawful basis for processing Personal Data
To register you as a candidate for work finding services or when you make an employment application to us your Personal Data to government and law enforcement agencies and our appointed 3rd party vendors providing goods and services. including vendors located outside the EEA and providing Cloud based services
  1. Identity
  2. Contact details
  3. Evidence of your right to work
  4. CV
  5. referees
  6. Qualifications
  7. Remuneration
  • Fulfil a contract (the RH Candidate Agreement)
  • Legal or regulatory duty (complying with the recruitment industry and immigration regulations)
  • To administer your registration or employment application
To provide you with work finding services including: sending you details of available job opportunities and job alert emails in accordance with your job search preferences and criteria, providing career advice, providing your CV to clients in relation to their job vacancies / roles), paying your wages (if you are a temporary worker) and charging clients for placements we make.
  1. Identity
  2. Contact details
  3. Financial data
  4. Transaction data
  5. Marketing and Communications
  6. Payroll information
  7. Qualifications
  • Fulfil a contract (RH Candidate Agreement and Client Contracts);
  • Legitimate interests
  • Legal or regulatory duty
  • Your consent
Transferring your Personal Data to our group companies (including Protiviti) and to our other companies, who might be located outside the EU.
  1. Identity
  2. Contact details
  3. Evidence of your right to work
  4. CV
  5. referees
  6. Qualifications
  7. Financial data
  • Legitimate interests (We must forward your data because of the structure of our company as well as our IT structures) including work finding services
  • Your consent
Disclosing your Personal Data to government and law enforcement agencies and our appointed 3rd party vendors providing goods and services. including vendors located outside the EEA and providing Cloud based services
  1. Identity
  2. Contact details
  3. Evidence of your right to work
  4. CV
  5. referees
  6. Qualifications
  7. Financial data
  • Legitimate interests
  • Legal or regulatory duty
To manage our relationship with you including:
  1. Notifying you about changes to our Candidate Agreement or Privacy Notices
  2. Asking you to leave a review or feedback or complete a survey
  3. administration and IT services connected with representing you for roles, placing you in temporary assignments to work for our clients, processing timesheets, payroll and other payments, tax deductions, issuing payslips, etc
  1. Identity
  2. Contact
  3. Profile/Survey
  4. Marketing and Communications
  1. Fulfil a contract
  2. Legal or regulatory duty
  3. Legitimate interests (keeping our records updated and to study how candidates and potential candidates and visitors to our website use our services and website, to develop and improve them and to grow our business
Keeping your Personal Data secure to prevent it from being lost, used, accessed, disclosed or altered in an unauthorised way
  1. Identity
  2. Contact details
  3. Evidence of your right to work
  4. CV
  5. referees
  6. Qualifications
  7. Remuneration
  • Legal or regulatory duty
  • Legitimate interests
  • Fulfil a contract
To investigate issues, disputes and complaints between us, and between us, you and our clients and to seek to resolve them
  1. Identity
  2. Contact details
  3. Profile
  4. Usage data
  5. Marketing and Communications
  6. Evidence of your right to work
  7. CV
  8. referees
  9. Qualifications
  10. Remuneration
  • Legitimate interests
  • Defense against legal claims
  • Fulfil a contract
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, technical support, reporting and hosting of data)
  1. Identity
  2. Contact
  3. Technical data
  • Legitimate interests (keeping our business and website safe)
  • Legal or regulatory duty
For Marketing and communications, job alerts and to make suggestions and recommendations to you about other relevant services that may be of interest to you (e.g. the Robert Half Newsletter, Salary Guides, Online training
  1. Identity
  2. Contact
  3. Technical data
  4. Usage data
  5. Profile data
  • Legitimate interests (send you salary guides and other relevant information)
  • Your consent.
To deliver relevant website content and measure or understand the effectiveness of our advertising
  1. Identity
  2. Contact
  3. Profile data
  4. Usage data
  5. Marketing and Communications
  6. Technical data
  • Legitimate interests (to study how customers use our products/services/website, to develop them, to grow our business and to inform our marketing strategy)
  • Your consent.
To use providers of data analysis services including the assistance of artificial intelligence for the purpose of efficient placement of candidates, AI match job recommendations, data analytics to improve our website, non-essential cookies, products/services, marketing, customer relationships and experiences
  1. Technical data
  2. Usage data
  3. Profile data
  • Legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
  • Your consent.
Retaining your Personal Data for as long as necessary for the purposes of providing you with work finding services or to manage the internal hiring process for employed roles.
  1. Identity
  2. Contact details
  3. Profile
  4. Usage data
  5. Marketing and Communications
  6. Evidence of your right to work
  7. CV
  8. referees
  9. Qualifications
  10. Financial information
  11. Payroll information
  • Legitimate interests
  • Legal or regulatory duty
To help us respond to queries, complaints or for other reasons such as responding to requests from regulators, government and law enforcement agencies such as the Police
  1. Contact
  • Legitimate interests
  • Legal or regulatory duty

 

Marketing Messages

We will ask you for consent to send your direct marketing communications via email. However, where we are providing your business with work finding services, you will receive email marketing communications from us even if you have not given us consent as we rely on the ‘soft opt in’ form of consent.

You may receive marketing communications from us if you provided us with your details when you entered a competition or registered with us at a job fair, promotional or networking event or attended a training course and you have given us consent to send you marketing. We may also use your identity, contact details, technical data, usage data and profile data to form a view and decide which services may of interest or relevant for you.

AI matched job recommendations

You can sign up for AI matched job recommendations emails to provide you with highly customised job recommendations. The benefits are that the TK AI understands families of related jobs by ‘normalising’ job titles which means the TK AI recognises that groups of jobs are related. This is a significant enhancement on our existing Job Alerts sent through this website as these only alert you to jobs based on a specific job title entered by you plus your location, whereas AI matched job recommendations alert you to ‘related jobs’. When you sign up to receive AI matched job recommendations emails you will promptly be notified of new roles closely matching your profile, ensuring that you are provided with the very latest opportunities saving you time by sending highly customised relevant job recommendations ‘real time’ straight to your inbox. These highly customised job recommendations are based on nine key factors included in your CV, including:

  • Recent Job titles,
  • Recent Profession,
  • Location (country code + city/postal code),
  • Education Level,
  • Language Skills,
  • IT Skills,
  • Total Years of Experience,
  • Majors/Degrees, and
  • Full text keywords included in your CV.

AI matched job recommendations is designed to augment the work of our recruitment consultants who take a detailed brief of your role, culture, team and organisational requirements through structured interviews helping to filter the initial AI matched job recommendations and provide you with additional information related to the role not included in the job listing. You can unsubscribe from AI matched job recommendations and other marketing emails at any time via the link contained in the email. The personal data processed when we send you marketing, is based on your consent.

If you would like more information about AI matched job recommendations or if you wish to object to the processing of your personal data for the purposes of AI matched job recommendations emails contact: [email protected]

If you object or unsubscribe you will no longer receive highly customized AI matched job recommendations and other marketing emails.

You have the right to withdraw your consent to marketing at any time by:

  • Visiting our website and checking or unchecking the relevant box to change your email marketing preference;
  • following the opt out links contained in our marketing email messages;
  • following the opt out process described in our text marketing messages;
  • Sending an email with "UNSUBSCRIBE ME" in the subject field to: [email protected]

Opting out of receiving marketing messages does not apply to:

  • Personal Data that you have provided to us as a result of your request for work finding services;
  • Personal Data that you have provided to us in connection with the performance of a contract between us;
  • Job alert emails which you will receive from our recruitment consultants which match your job search criteria confirmed with you during our Candidate Registration process. If you no longer wish to receive working finding services please contact us at: [email protected]

We will never sell or disclose your Personal Data to any 3rd parties to use for marketing.  

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, and to manage your cookie settings, please see our Cookies Policy.

Analytics

We use web analytics services to gain insight into how our website is used so that we can measure and improve the performance content or functionality of our website, together this is analytics data (see also Performance Cookies in our Cookies policy. This data processing is based on your consent.

We also use privacy enhancing technologies to improve the protection of personal data and privacy by not allowing third party providers to draw conclusions about visitors to our website, improving the security of personal data and the control of data transfers. In the context of web analytics services, we rely on server-side tracking which means tracking is outsourced to our servers. This protects your privacy better, and at the same time, data related to our analytics data does not identify you, whilst still allowing us to perform the analysis we need. Through server-side tracking in connection with analytics, we improve the control over and security of related data (e.g. personal data such as IP addresses or identifiers).

We use server side tracking provided by Tealium Inc., a US based service provider but all data processing takes place exclusively within Germany. Tealium does not store the analytics data processed by it. After transmitting the anonymized data to the analysis service provider, Google Inc. 1600 Amphitheatre Pkwy, Mountain View, CA 94043, United States, Tealium Inc. will delete the processed data. Through this service, server-side tracking with first-party cookies takes place and the anonymized analytics data are transmitted to Google without any possibility to identify visitors.

You can withdraw your consent to the use of “non-essential” Cookies at any time without affecting the lawfulness of the processing carried out before you withdraw your consent.

Automated decision making, including profiling does not take place.

Call recording

We use Freespee AB, a company based in the EU to record telephone calls originating from our website and online business listings.

For our joint protection and to better understand the effectiveness of our different marketing campaigns we record and monitor telephone calls for staff training and customer service development. Selected members of the local marketing and staff development teams may listen to these recordings for the purposes of understanding the questions callers have and monitoring the quality of the calls to improve our services. Call recording is based on your consent. Recorded calls are stored by Freespee on our behalf for 12 months before being automatically deleted.

Our website may include links to 3rd party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these 3rd party websites and are not responsible for their privacy statements.

Feedback and Complaints

You have the right to make a complaint at any time to the Dutch supervisory authority for data protection issues, the Autoriteit persoonsgegevens (autoriteitpersoonsgegevens.nl). We would ask you to provide us with the opportunity to discuss your concerns with you before you contact the supervisory authority so please contact the EU Data Protection Office, Robert Half, Spoorwegstraat 24 b1, 1702 Groot-Bijgaarden, Belgium or email [email protected].

Changes to this Privacy Notice

If we change this Privacy Notice we will post any updates here for your review. If we change material terms we will provide notice of the revised Privacy Notice for 30 days on our home page www.roberthalf.nl with a link back to this page.

This Privacy Notice was last updated: March 3rd 2023.

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