Customer Service Representative - Rotterdam

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Locatie:

Rotterdam

Geplaatst op:

11/01/2019

Type contract:

Tijdelijk

Referentie:

10798936

Specialisatie:

Administratie


Description

For one of our clients in the chemical industry in the city center of Rotterdam we are looking for a Customer Service Representative (m/f/x) for 40 hours a week.

Responsibilities

  • Deliver highest quality service to customers in Europe by handling customer requests in a timely and professional manner
  • Acts as primary interface with Planning, Sales, Business, Supply Chain, Hauliers and Freight Forwarders in order to serve the assigned customers in the most efficient and effective way
  • Responsible and accountable for the resolution of order-to-cash process problems and effective communication to all involved parties
  • Coordinate extra costs handling
  • Check and maintain accuracy of Customer Master Data in the SAP system in liaison with Master Data & Credit team
  • Check and maintain order completion for Asian intercompany purchases shipped from Europe
  • Actively working on process improvements by sharing best practices with other offices
  • Processing and registering contract and contract addendums in SAP
  • Participate in Internal and external audits, Identify gaps and areas for improvements
  • Acts as Customer Service/ Admin back up if necessary

Profile

  • Bachelor degree with a preference for Logistics or Supply Chain
  • Minimum 2 years working experience as Customer Service Representative
  • Fluent in English
  • Good knowledge of SAP and Excel

The offer
The start date for this position is as soon as possible. The salary indication is between € 2.500,- and € 2.850,- gross per month for 40 hours a week.

Interested?
If you are interested? Please use the 'sollicteer nu' button to apply.



Rotterdam

​Eclipse Building - 4de verdieping
Rivium Quadrant 75
2909 LC Capelle a/d IJssel
+31 10 280 15 75
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