Customer Service Representative for the Benelux market

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Locatie : Almere
Publicatiedatum :
Type aanwerving : Tijdelijk

Omschrijving :

Customer Service Representative for the Benelux market

We are currently looking for an internationally orientated Flemish, French speaking CSR for our client, based in Flevoland. It is a well-known fast growing international company with a professional look.

They are looking for someone on a short notice, so it is required that you are available within 2 weeks. It is a temporary to permanent position.

The purpose of the Customer Service Representative is to maximize customer satisfaction and turnover by meeting customer needs with regards to Order Management & Contract Fulfilment.

Salary: €2200 - €2700

Primary tasks

  • Process customer orders into the business systems, in accordance with business rules
  • Act as a main point of contact for customers for all customer related queries, including problem solving
  • Work with customers & logistics to ensure the customer's delivery requirements can be met whilst maintaining an efficient and effective supply chain
  • Monitor order patterns, anticipating demand and pro-actively inform customers about contract balances and related information
  • Understand the customer requirements, needs and expectations and relays newly obtained information back to the internal organization as appropriate
  • Process complaints within the relevant system and ensure resolution towards the customer within the given business rules
  • Contribute to an efficient payment process by ensuring accurate and timely invoicing


  • College level education (MBO/HBO) or equivalent work experience level
  • 2 - 5 years relevant working experience in a related environment
  • Some knowledge of supply chain/logistics processes
  • Fluent in Flemish/French/Dutch is a must
  • This is a fulltime position, which requires an availability of 40 hours per week


Are you the Customer Service Representative we are looking for? Please send us your CV! For more information please contact an Office Team Consultant in Amsterdam by phone: 020 346 3482.

If you have not received a reaction within 10 working days, your application is not included in the procedure.



Queens Towers
Delflandlaan 1
1062 EA Amsterdam
Telefoon : +31 20 470 90 11

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