Sales Support French
Publicatiedatum : 02 maart 2017
Type aanwerving : Tijdelijk
Sales support French
We are currently looking for an internationally orientated French speaking Sales Support for our client, based in Amsterdam.
They are looking for someone on a short notice, so it's required that you are available within 2 weeks. It is a temporary position, with the possibility for a permanent placement after 6 months.
The purpose of the Sales Support is to maximize customer satisfaction and turnover by meeting customer needs with regards to Order Management & Contract Fulfilment.
- Process customer orders into the business systems, in accordance with business rules
- Act as a main point of contact for customers for all customer related queries, including problem solving
- Work with customers & logistics to ensure the customer's delivery requirements can be met whilst maintaining an efficient and effective supply chain
- Monitor order patterns, anticipating demand and pro-actively inform customers about contract balances and related information
- Understand the customer requirements, needs and expectations and relays newly obtained information back to the internal organization as appropriate
- Build and maintain good relationships within CROE, account teams and with customers with the aim of increasing customer satisfaction and value internally and for the customer
- Process complaints within the relevant system and ensure resolution towards the customer within the given business rules
- Contribute to an efficient payment process by ensuring accurate and timely invoicing
- College level education (HBO/WO) or equivalent work experience level
- 3 - 5 years relevant working experience in a related environment
- Some knowledge of supply chain/logistics processes
- Fluent in English & French is a must
This is a fulltime position, which requires an availability of 40 hours per week
Are you the French speaking Sales Support we are looking for? Please send us your cv: [email protected] Reference number: 698361
If you have not received a reaction within 10 working days, your application is not included in the procedure
1062 EA Amsterdam