Sales Support French


Locatie : Amsterdam
Publicatiedatum :
Type aanwerving : Tijdelijk

Omschrijving :


Sales support French

We are currently looking for an internationally orientated French speaking Sales Support for our client, based in Amsterdam.

They are looking for someone on a short notice, so it's required that you are available within 2 weeks. It is a temporary position, with the possibility for a permanent placement after 6 months.

The purpose of the Sales Support is to maximize customer satisfaction and turnover by meeting customer needs with regards to Order Management & Contract Fulfilment.

Primary tasks

  • Process customer orders into the business systems, in accordance with business rules
  • Act as a main point of contact for customers for all customer related queries, including problem solving
  • Work with customers & logistics to ensure the customer's delivery requirements can be met whilst maintaining an efficient and effective supply chain
  • Monitor order patterns, anticipating demand and pro-actively inform customers about contract balances and related information
  • Understand the customer requirements, needs and expectations and relays newly obtained information back to the internal organization as appropriate
  • Build and maintain good relationships within CROE, account teams and with customers with the aim of increasing customer satisfaction and value internally and for the customer
  • Process complaints within the relevant system and ensure resolution towards the customer within the given business rules
  • Contribute to an efficient payment process by ensuring accurate and timely invoicing

Qualifications

  • College level education (HBO/WO) or equivalent work experience level
  • 3 - 5 years relevant working experience in a related environment
  • Some knowledge of supply chain/logistics processes
  • Fluent in English & French is a must

This is a fulltime position, which requires an availability of 40 hours per week

Interested?

Are you the French speaking Sales Support we are looking for? Please send us your cv: [email protected] Reference number: 698361

If you have not received a reaction within 10 working days, your application is not included in the procedure

Printen

Amsterdam

Queens Towers
Delflandlaan 1
1062 EA Amsterdam
Telefoon : +31 20 470 90 11

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